Frequently asked questions

Smart TVs (Samsung, LG, Sony, Hisense), Amazon Firestick, Android TV boxes, Android & iOS phones and tablets, MAG boxes, Enigma2 receivers, and any computer with a modern browser. One subscription works across every supported device.

Most Smart TVs support a native IPTV player (e.g. Smart IPTV, IBO Player, Set IPTV). We provide a playlist URL and activation details after registration so you can add it to your preferred player in a minute.

Yes. Install a compatible IPTV app from the app store (such as TiviMate or IBO Player), enter the playlist URL from your welcome email, and you're streaming. Step-by-step setup guides are included with every plan.

LITE includes 1 simultaneous connection, FAMILY includes 2, and PREMIUM includes 3. You can install the service on as many devices as you like, but only the included number can stream at the same time.

For HD streaming we recommend a stable 10 Mbps download, and for 4K UHD at least 25 Mbps. A wired or strong Wi-Fi connection gives the smoothest experience, but a good mobile signal also works.

Almost certainly — IPTV Ireland uses adaptive multi-CDN delivery, so it scales down gracefully on slower links. If you can stream YouTube or Netflix without issues, IPTV Ireland will run fine.

Buffering is usually a local connection issue. Try moving closer to your router, using a wired connection, restarting your device, or switching to a 5 GHz Wi-Fi band. Our anti-freeze technology (FAMILY & PREMIUM) also helps smooth things out.

Once you register on our client portal you'll receive a welcome email with your playlist URL, EPG link, and activation steps for your device. Most users are streaming within 5 minutes.

Open your IPTV app, find the 'Add playlist' or 'Add URL' option, paste the URL from your welcome email, and save. Your channel list and EPG guide load automatically.

Catch-up is available on selected channels, and our 80,000+ VOD library covers movies and box sets on demand. Recording depends on the player app you choose — TiviMate and similar apps support recording to local storage.

Yes. FAMILY and PREMIUM plans include a full electronic programme guide so you can see what's on now and next across all channels, and browse the schedule ahead.

Yes — every plan includes a 24-hour free trial with no credit card required, so you can test the service on your own devices before committing.

All payments are handled securely through our client portal. You can choose monthly or annual billing, and your subscription renews automatically until you cancel — cancel anytime from your account.

Absolutely. You can move from LITE to FAMILY or PREMIUM at any time from the client portal, and the connection count and premium features update immediately.